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Snailmailr Privacy Policy

Snailmailr recognizes the importance of protecting our Clients' information. Therefore we have created the following privacy guidelines in order to ensure that their rights to privacy are fully respected.

1. Privacy of Your Letters
   1. The mailing addresses you submit to us will never be contacted in any way by Snailmailr, other than via the letters you send. We will never share (or sell) these addresses with any 3rd party.
   2. Your letters are private. Our process of printing your letters, placing them in envelopes, and delivering them to the United States Postal Service is highly automated. No details of your letter (neither the content, nor the addresses, nor any photos or documents attached) will ever be made public in any way, or shared with any person who is not a Snailmailr employee or associate, unless we are required to do so by law.
   3. Note however, that full cooperation by Snailmailr, will be given to any legal investigation of criminal activity utilizing our service.
   4. Snailmailr employees may appraise the content of letters (in aggregate) to determine, the types of users who are most interested in our services, and to which segments of the population we should direct our marketing efforts.
   5. Additionally, we have automated systems in place to ensure our system is not used for illegal or objectionable purposes. See the section 'Content of Letters and Right to Refuse Delivery' in our Terms of Service.
2. Information we collect and how we use it
   1. Information you provide

      Addresses, content of letters, and photos or documents attached to a letter. In order to print and mail your letter, Snailmailr saves this information on our servers. We will never share this information with any third party or any person other than Snailmailr employees or associates unless required by law.

   2. Email address

      When you purchase a letter, the Amazon Payment service provides us with your Email address. We use the email address to send you information about the state of your letter.

      In addition, we may send marketing emails to this address in the future. However, you will be able to permanently opt-out of these emails.

      We will never share (or sell) your email address to any 3rd party.

   3. Cookies

      When you visit Snailmailr.com we place a cookie on your computer to track your identity. These cookies allow us to uniquely identify you and to allow you to send letters without creating an account. They also allow only you access to your letters' receipt pages. If you clear your cookies, you must verify your authorship of the letter before you are granted access to your letter's receipt pages by providing a detail about your letter's return address.

   4. Log information

      When you access Snailmailr, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

      So as to know our customers better, we collect and store this information. We use a combination of our own code, and Google Analytics, to collect this data. Please see Google Analytics' privacy policy for more information.

3. Copyright and Content Ownership
   1. We claim no intellectual property / copyright rights over the material Clients upload to or mail using The Service. Read more about our Copyright policies by seeing the section 'Copyright and Content Ownership' in our Terms of Service.
4. Encryption of Information (HTTP vs HTTPS)

   1. Snailmailr's standard operating mode is to use the HTTP protocol, which is not encrypted. Transmissions between your computer and our servers could potentially be intercepted. If you are concerned about this, you can use the HTTPS protocol instead. Simply access our service using the HTTPS version of our URL: HTTPS://snailmailr.com

      At the bottom of every page of our site is a link to allow our clients to select this protocol.

   2. We do not use HTTPS by default because it is much slower than HTTP since it does not allow the caching of the images, javascript, and CSS files that Snailmailr requires to operate. Many services solve the HTTP/HTTPS dilemma similarly (by using HTTP by default but offering HTTPS to those who are concerned about encryption), GMail, for example, being one.